QUESTIONS & ANSWERS JACOBS RESORT

Kranjska Gora - Podkoren
RESERVATIONSAPARTMENTS

Jacobs Resort Apartments

Jacobs Resort

FREQUENTLY ASKED QUESTIONS 

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Are you located in Kranjska Gora?

We are located near Kranjska Gora, in a small village Podkoren, which is 1 km from the city center of Kranjska Gora.

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Will we meet on arrival?

No, we will not meet on arrival. We are based on self-check-in. That means you enter the apartment with a code that will be provided after confirming the reservation and registration.

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Where can we park our car?

We provide one free & private parking spot per apartment. The parking spots are always next to the apartments. Usually, if guests arrive with more cars, it’s not a bigger problem. There are also public parking spots in the center of the village (200 m from apartments), which are chargeable.

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Is the garden shared?

Yes, the garden is shared with other Jacobs Resort guests. House Kranjska Gora doesn’t have a garden but a private balcony.

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Who can use a hot tub?

The hot tub is available for Jacobs Resort guests staying in House Planica or House Podkoren.

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When the hot tub is available?

The hot tub is available between the dates of 1. 5. – 20. 10.
The hot tub is not available in the winter season.

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Until when can we cancel for free?

The reservation can be canceled for free 7 days before arrival.

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Are pets allowed?

Yes, pets are allowed! We love animals, and it is so lovely you bring them with you on vacation. We do charge a small fee of 5 EUR per night per pet.

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Are bed linen and towels provided?

Yes, we provide bed linens and towels –
one big towel and one small towel per person.

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What are the payment options for the reservations?

The reservation must be paid before arrival. We offer 3 types of payment: bank transfer, credit card, or Paypal.